Shipping Policy
Thank you for shopping with Pawstidy! We are committed to delivering your order safely and promptly.
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1. Order Processing
- All orders are processed within **1–3 business days** (Monday to Friday, excluding holidays).
- Once processed, you will receive a shipping confirmation email with your tracking number.
2. Shipping Methods & Delivery Time
- **Standard Shipping (USA/Europe):** 7–14 business days
- **Expedited Shipping:** 3–7 business days
- **International Shipping (outside USA/Europe):** 14–21 business days
- Delivery times may vary based on customs clearance and carrier delays.
3. Shipping Rates
- **Standard Shipping:** $4.99
- **Expedited Shipping:** $9.99
- **Free Standard Shipping** on orders over **$25**
4. Tracking Your Order
- Once shipped, you’ll receive an email with your **tracking number**.
- You can track your order anytime using our **Track Your Order** page or directly through the carrier's website.
5. Customs, Duties & Taxes
- International orders may be subject to customs, duties, and taxes in your country.
- These additional charges are the responsibility of the customer.
6. Lost/Stolen Packages
- If your package is marked as delivered but not received, please contact us within **5 days** at **support@pawstidy.com**, and we will assist you promptly.
7. Returns & Replacements
- For information on returns and replacements, please visit our **Return Policy** page.
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If you have any questions regarding shipping, feel free to contact us at:
📧 **help.pawstidy@gmail.com**
Thank you for choosing Pawstidy — where clean paws make happy pets!