FAQs

Frequently Asked Questions

1. 📦 When will my order be processed?
Orders are typically processed within 1–3 business days after purchase.

2. 🌍 Do you ship internationally?
Yes! We ship worldwide. Delivery times vary depending on your location.

3. 🚚 How long does shipping take?
- USA & Europe: 7–14 business days  
- Other countries: 14–21 business days  
Please note that shipping times may vary due to customs or delays.

4. 🐶 What kind of pet products do you sell?
We specialize in smart, easy-to-use grooming accessories for dogs and cats.

5. 💳 What payment methods do you accept?
We accept PayPal and major credit/debit cards via secure checkout.

6. 📬 Can I track my order?
Yes! Once your order is shipped, you'll receive an email with a tracking number. You can also visit our [Track Your Order] page.

7. 📩 I entered the wrong shipping address — what should I do?
Please contact us immediately at **help.pawstidy@gmail.com**. If your order hasn't been shipped yet, we can correct it for you.

8. 🔁 Can I return an item?
Yes. You may request a return within 14 days of receiving your item. Please see our [Return Policy] for more details.

9. 💡 My product arrived damaged or defective. What should I do?
We're sorry to hear that! Contact us within 48 hours of delivery and we'll send a replacement or refund.

10. 🐾 Why should I choose Pawstidy?
We care about your pets! Our products are tested for safety, comfort, and ease of use — making grooming a fun and stress-free experience.

Still have questions?  
📧 Contact us at: **help.pawstidy@gmail.com**